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Your Privacy Policy Before You Join

Your account data, wallet checks and payment records for Touch 'n Go, GrabPay, Boost dan FPX are handled under this Privacy Policy before you open the lobby.

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bospay Your Privacy Policy Before You Join
CONTACT ROUTES

Reach Us About Privacy Requests

Privacy questions should go through the same account-aware support paths you use for wallet or access help, so we can match your request to the right…

Account inbox Send your privacy request from the email linked to your account.
Live chat handoff Use chat for a quick privacy query, then we may move the matter to…
Wallet query path For Touch 'n Go, GrabPay, Boost dan FPX privacy concerns, give the transaction time…
ACCOUNT CARE

What This Policy Covers For You

We handle privacy through practical controls: limited collection, access checks, cookie settings, payment record matching and retention rules. Your account data is not treated as public lobby content.

Account data

We collect sign-in details, contact data and verification markers so your account can be opened, secured and recovered.

Payment records

Touch 'n Go, GrabPay, Boost dan FPX activity may create time stamps, reference codes and status records.

Cookie choices

Cookies help keep your session active, remember basic preferences and protect sign-in flow.

Game activity logs

When you open Free Bet Blackjack, Dragon Fishing, Cash Rocket or Teen Patti, activity logs may record session timing and…

Retention handling

We retain data only for account operation, payment traceability, security checks and legal needs.

Change requests

You can ask us to correct outdated contact details, check stored data or remove eligible records.

Privacy Answers Before You Open Account

These answers explain how our Privacy Policy applies when you create an account, use local payment options, accept cookies, contact support or ask for changes. They are written for Malaysia account holders and focus on practical privacy choices, not general lobby features. If your request needs account action, contact us through your linked email.

We collect details needed to create, secure and manage your account, such as contact data, sign-in records and verification markers. We may also record wallet actions, device signals and support messages tied to your account.

Payment data helps us match deposits and withdrawals to your account, especially for Touch 'n Go, GrabPay, Boost dan FPX. We use references, time stamps and status checks rather than asking for unnecessary bank details.

No. Cookies support sign-in, session safety, basic preferences and security checks. Some are essential for account functions, while others help us understand site performance without turning your private account details into public data.

Yes. Contact us from your linked email and tell us which detail needs correction. We may verify your identity first, then update eligible records or explain why a record must stay unchanged.

You can request deletion of eligible data. Some records may be retained for payment traceability, dispute handling, security checks or legal duties, and we will explain that position when it applies.

We share limited data only when needed for payments, security, account services or lawful requests. Partners receive only the relevant details for their role, such as confirming an FPX payment status.

Use the email linked to your account for data access, correction or deletion requests. For quick questions, start with chat, but sensitive privacy matters may be moved to email for verification.